Insights
  • Canva
  • OpenAI

10.2% of Canva Subscribers Also Paid for ChatGPT, Up From 6.1% in 2023

Through August 17, 2026, 10.2% of Canva subscribers also paid for ChatGPT, versus 5.5% of Adobe subscribers; dual payers retained Canva more often.

Insight 1 of 2

Canva subscribers paid for ChatGPT at nearly twice the Adobe-subscriber rate

Share of continuously observed creative-software subscribers with a standalone paid ChatGPT plan in the 12 months ended August 17, 2026

Source: YipitData U.S. e-receipt panel. Canva subscribers n=21,432; Adobe subscribers n=46,018. ChatGPT app-store billing is undercounted, so both overlap rates are floors.

Chart data

Canva subscribers paid for ChatGPT at nearly twice the Adobe-subscriber rate
SeriesShare also paying for ChatGPT
Canva subscribers10.2%
Adobe subscribers5.5%

How did paid ChatGPT overlap change among Canva subscribers?

Paid ChatGPT overlap among Canva subscribers rose from 6.1% in 2023 to 9.0% in 2025 and 10.2% in the 12 months ended August 17, 2026. Adobe subscribers also rose from 3.1% to 4.7% and 5.5%, leaving Canva’s rate at roughly 1.8 times Adobe’s across the measured periods.

Insight 2 of 2

Canva subscribers who already paid for ChatGPT retained Canva more often

Share of H1 2025 Canva subscribers with a later Canva receipt from July 2025–August 2026, grouped by paid ChatGPT status before July 1, 2025

Source: YipitData U.S. e-receipt panel. Canva subscribers with prior paid ChatGPT n=2,491; subscribers without paid ChatGPT n=15,108. Retention means any later Canva receipt and does not distinguish plan changes.

Chart data

Canva subscribers who already paid for ChatGPT retained Canva more often
SeriesShare with a later Canva receipt
Already paid for ChatGPT76.2%
Did not pay for ChatGPT65.1%

Assumptions & Methodologies

We analyzed U.S. e-receipt panelists who remained observable throughout the comparison period and had direct Canva subscription receipts and paid ChatGPT plan signals; OpenAI API and verification emails were excluded. Overlap was measured in 12-month windows, with Adobe subscribers as a benchmark. The retention cohort comprised H1 2025 subscribers, classified by ChatGPT status before July 1 and checked for a Canva receipt from July 2025–August 2026. App-store billing is undercounted, so overlap is a floor. Retention captures renewal, not plan changes. ChatGPT holders may be heavier users, so the retention gap is associational, not causal or proof of monetization potential.

Keep exploring

Ask a follow-up question

Take this research one step further with YipitData.

Which Canva plans and usage patterns were most common among subscribers who also paid for ChatGPT?

Did paid ChatGPT overlap change after subscribers upgraded or downgraded Canva plans?

How did Canva retention differ among subscribers paying for other standalone AI tools?

Data sources

Email Receipt PanelDigital purchases and subscription behavior