Insights
  • iFIT

Peloton Was Canceled or Deactivated in 43.8% of Homes That Also Owned iFIT or NordicTrack

Among 315 Peloton households that also owned iFIT or NordicTrack, 43.8% had a cancellation or deactivation signal vs. 34.2% of 16,442 Peloton-only households.

Peloton was more often canceled or deactivated in homes that also owned iFIT or NordicTrack

Share whose latest observed Peloton lifecycle signal was cancellation or deactivation, through August 2026

Source: YipitData U.S. e-receipt panel. Peloton households that also owned iFIT or NordicTrack n=315; Peloton-only households n=16,442. Results describe observed association, not causal displacement.

Chart data

Peloton was more often canceled or deactivated in homes that also owned iFIT or NordicTrack
SeriesShare canceled or deactivated
Also owned iFIT or NordicTrack43.8%
Peloton only34.2%

Could account age explain the Peloton cancellation or deactivation gap?

Both groups’ Peloton relationships first appeared around 2022 on average. Ever-canceled rates were also higher for dual-owner homes, at 54.6% versus 40.9%. Similar account age makes timing less likely to explain the gap, but it does not prove that adding iFIT caused a Peloton cancellation.

How often did Peloton cancellation follow the iFIT or NordicTrack purchase?

Among 289 dual-owner homes with both purchases fully observed, 148 had Peloton first. Of those, 43, or 29%, later canceled Peloton, a median of roughly 17 months after the iFIT or NordicTrack purchase. The latest Peloton signal was cancellation or deactivation in 45.9% of Peloton-first homes versus 40.6% of iFIT-first homes, compared with 34.2% for Peloton-only households.

Does this show that iFIT replaced Peloton?

No. The sequence and higher cancellation rate are consistent with subscription displacement, but second-machine buyers may already be more likely to churn. The panel also cannot show whether the household began or retained a paid iFIT membership, and ProForm hardware lacked a clean standalone receipt label. The result measures Peloton lifecycle signals in overlapping households, not product usage or causation.

Assumptions & Methodologies

We analyzed established, recently active U.S. e-receipt panelists with a Peloton receipt since 2019. The comparison included 16,442 Peloton-only households and 315 that also had an iFIT or NordicTrack receipt. Peloton status came from lifecycle email subjects; the latest cancellation or deactivation signal defined status, net of later reactivation. Sequence used 289 dual-owner homes with both purchases observed during panel tenure. Receipt capture may miss ProForm and some app billing, the dual cohort is modest, and household selection can confound the comparison. Results describe association and timing, not causal displacement or paid iFIT retention.

Keep exploring

Ask a follow-up question

Take this research one step further with YipitData.

How does Peloton cancellation differ between iFIT app buyers and NordicTrack hardware buyers?

How often do dual-owner homes later reactivate Peloton?

Does Peloton cancellation timing differ by the type of iFIT or NordicTrack purchase?

Data sources

Email Receipt PanelDigital purchases and subscription behavior