Credit Karma receipt rates changed little after LifeLock cancellation
Share of 1,432 LifeLock cancellers with a Credit Karma receipt in the 12 months before and after cancellation
Share with a Credit Karma receipt
Source: YipitData U.S. e-receipt panel. Cancellations occurred from January 2024–August 2025. Every panelist had complete before-and-after windows and remained observable through mid-2026.
Chart data
| Series | Share with a Credit Karma receipt |
|---|---|
| 12 months before cancellation | 3.5% |
| 12 months after cancellation | 3.8% |
How many LifeLock cancellers had Credit Karma receipts only after or only before cancellation?
Forty-four of the 1,432 cancellers had a Credit Karma receipt only after cancellation, while 40 had one only before cancellation. The net change was four panelists, which is consistent with little movement into the tracked free credit-monitoring service.
Do flat Credit Karma receipt rates prove that cancellers left identity protection entirely?
No. The result shows no meaningful increase in receipts from one well-observed free credit-monitoring service. App-store-billed rivals, bank or card bundles, other free tools, and protection used without a visible receipt may be missed, so it does not prove complete category exit.
Assumptions & Methodologies
We analyzed YipitData’s U.S. e-receipt panel. LifeLock subscribers were identified from Norton receipts naming a LifeLock identity plan. The cohort included 1,432 subscribers with a cancellation from January 2024–August 2025, at least 12 observable months before and after, and continued panel activity through mid-2026. We measured Credit Karma receipts from the Intuit service in each 12-month window. LifeLock and Credit Karma receipt coverage is strong, but app-store rivals, bundled monitoring, and other free services may be missed. The analysis describes observed receipts, not total protection use, cancellation cause, switching, or causation.